Prelert Drives Introscope Expansion at Large Bank

Featured Editorials (Jan 17 2012)

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   One of the Northeast’s largest regional banks had only deployed Introscope on half of its on-line banking environment.  Support teams were not leveraging Introscope’s rich data and the application architects were advocating pulling Introscope out of the environment due to a lack of use. 

   Prelert became involved to help the bank solve business risk issue they'd been struggling with for 11 months. Their fault tolerant design of their on-line banking environment involved a backup datacenter. Unfortunately, each time they'd tested the failover, the application would gradually degrade and then crash. 

   Prelert was fed 3 days of data from Introscope's SmartStor that surrounded a recent event. It's artificial intelligence based self-learning analytics processed the hundreds of millions of data points, learned the behavior of every metric, and identified anomalous activity patterns related to the issue that involved 5 of the 500 JSPs.

   Of course the bank was impressed with how quickly Prelert identified the cause of the issue and decided to purchase. But the really interesting outcome was that Prelert's self-learning analytics and out-of-the-box intuitive dashboard convinced the architects that they would be able to now leverage Introscope's awesome instrumentation. Instead of arguing to remove Introscope they are now expanding it's deployment. 

   Feel free to contact me at slkessler@prelert.com to see how we can help expand your deployments.

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